Privacy Policy

This privacy policy (“Policy”) describes the types of personal data collected by Sole Therapy through your use of this website, what happens to that personal data and your rights.

‘Personal data’ is essentially information from which an individual person can be identified. This Policy does NOT apply in relation to any data you provide to Sole Therapy through offline scenarios separate from the website, such as telephone enquiries or in person.

Who we are

Our website address is: https://soletherapybristol.co.uk.

Sara Burke of Sole Therapy acts as Data Controller and Processor for Sole Therapy.

Please send any enquiries or requests related to your data to: hello@soletherapybristol.co.uk

What personal data we collect and why we collect it

Contact forms

If you ask us to contact you via the contact form on our site, we will contact you by email or phone. Please inform us of any changes to your contact information. If at any point you prefer not to receive such calls or e-mails, please let us know.

Where we need consent for marketing communications we will always ask for your consent before adding you to our contact database. This consent will clearly explain that we may periodically send promotional emails, using the email address which you have provided, about new products, special offers or other information which we think you may find interesting. If you subscribe to our mailing lists you can unsubscribe at any time by following the instructions at the end of our email messages.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can change your cookie preferences in your ‘Browser settings’ by setting your internet browser to accept cookies, refuse a cookie or to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of our site may not be available to you.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may directly collect analytics data or use third-party analytics tools and services to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device including the pages you visit and other information that assists us in improving the website.

Who we share your data with

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How long we retain your data

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have rights relating to our storage and use of your personal data including:

  • The right to be forgotten-where you can ask us to delete all personal data relating to you
  • The right to object- you can say no to certain data use such as profiling for marketing purposes.
  • The right to rectification-you can ask us to have incomplete data completed.
  • The right of access-you have the right to know what data is being processed and how.
  • You also have the right to raise a complaint with the ICO if you are unhappy with the way we have collected, stored or used your personal data.

 

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